Company Profile

At Utility Software Services (USS) we pride ourselves on a culture where people have the autonomy to create solutions that are scalable, feature rich and adaptable to our customer needs. We are a team of problem solvers connected by our desire for USS to be the “go to” for new market entrants and fast growing energy providers across Australia. We deliver programs that take businesses to the next level and help them compete, where it is hard to differentiate and create a unique value proposition. Our solutions are some of the best in the energy industry allowing our clients to retain customers, reduce churn, be efficient and stay competitive.

Our Cultural Values

• Integrity – we pride ourselves on complying with regulatory rules and other laws, policies, processes and standards.
• Trust – we trust each other to deliver and we build trust by doing what we say we are going to do. We are transparent in our communications with others.
• Respect – we listen and are open to different ideas and constructive feedback and build relationships based on mutual respect. We attack the issue, not the man.
• Accountability – we are clear on our roles and are reliable and responsible to deliver on what we have agreed. We take responsibility for decisions and actions and are open to be made accountable by others. Once we make a decision we get on board and make it happen.
• Team Work – we work as a team, we don’t blame others, we help each other out and use a collaborative approach to everything we do
• Service - Our customers are both external and internal – we go above and beyond to provide high levels of customer satisfaction. We manage expectations and there are no surprises.
• Innovation - we are always seeking better ways of doing things to continue to be a leader in the market